FAQs

Please find answers to frequently asked questions we are often asked below.

Intern FAQs

Do I have to pay for the programme?

No, the program is classed as an educational programme.

Will I get paid whilst I am working?

No, the program is classed as an educational program.

Will my benefits change by working on this programme?

No, any benefits you receive are not affected during the time of the supported internship placement.

If you progress into paid employment, then your benefits may be affected, but we will work with you to make sure you have the benefits you are entitled to.

Why should I do the internship?

The programme aims to help you become independent and work-ready.

You will be in your placement for 4 days a week and in the learning environment 1 day a week, where you can improve your English and maths.  You will also gain vital adult life skills and employability skills.

How long is the Supported Internship Programme?

The programme is full-time for an academic year.

What qualifications will I take?

We will personalise your program of study and it will depend upon your previous achievements and will be tailored to your needs.

What support is there for me to get to and from my placement?

Your Job Coach will support you to become an independent traveller through travel training as part of the program. You will learn the route to and from the work placement and the office where the educational program is taught. We will help you obtain the disabled persons' bus pass to enable you to use the buses free of charge.

Will I get support?

Yes, you will be allocated a Job Coach who will support you in the workplace and they will help you become part of the team and be by your side initially.  This support is gradually reduced when you start to build confidence, but at a rate you are comfortable with.

When completing the educational program, you will be in a small class of up to 10 students. There will also be a teacher and a Job Coach that can help you with your work and setting your own goals. You will also have access to an Employability and Careers Adviser.

Where are the Supported Internships?

Our Supported Internship programme runs from Medway and we have placements in Medway and Kent.

We try to find a placement near to you or within easy reach for you.  However, this depends on your career goals.

Who can join?

We accept referrals from young adults with learning difficulties and/or autism, who are aged 18 – 24, who have an Education, Health and Care Plan (EHCP) live in or near Medway and the surrounding areas.

You must be ready to move on from education and into work and either be an independent traveller or willing to become an independent traveller.

Will I have to work through the school holidays?

The program is designed to follow the academic year, however, depending upon the placement you may have to be flexible to the employer’s needs.

What support is there for me to get to and from my placement?

Your Job Coach will support you to become an independent traveller through travel training as part of the program. You will learn the route to/from the work placement and the office where the educational program is taught. We will help you obtain the disabled persons' bus pass to enable you to use the buses free of charge.

Business FAQs

Will it cost me to offer a Supported Internship work placement?

No, it is free for businesses.

Work placements for supported internships are unpaid as it is classed as a program of study.

Will the young person fit into my workplace?

We will work with you to understand the role or roles you have available, to ensure the best job match between the intern and you. 

We may also suggest 'job carving', which means working with you to tailor the placement to best meet your business needs, whilst utilising the strengths and abilities of the young person.

What happens if things go wrong?

You will have the contact details of the Job Coach and they will be in contactable for any issues, to try and resolve these quickly. 

Identifying any problems or concerns quickly is the best way to resolve them, thereby hopefully avoiding a possible breakdown of the placement.

If it becomes clear that the work placement is no longer viable, the Job Coach will work with you to bring it to an end.

What do I, as an employer, need to do?

The Job Coach will work with you to identify a job role that fulfils a real need in your organisation, and ensure that someone suitable is matched to the job role. 

The role can develop over time as you get to know what the young person can do.

You will need to provide effective line management and supervision of the intern as you would with other employees, although a lot of support will be provided by the Job Coach, especially at the beginning of the placement. 

What support will I receive during the internship?

The Job Coach will work with you to arrange the induction & settling-in period and will provide as much support you may need throughout this time.

The Job Coach will also support you to make any reasonable adjustments that may be needed. These often cost nothing and can be of benefit to other employers as well.  Where there is a cost, the Job Coach will apply for government funding to cover it

What happens at the end of the internship?

Supported Internships aim to prepare young people with learning difficulties for employment.  Therefore if there is a vacancy within your organisation, we ask that the intern, who has been fulfilling a real business need in your organisation, be considered for that paid role.

This won't always be possible as you may not be in a position to recruit, or the intern may not have met the required standards.  In this instance, we ask that you provide a reference and give honest feedback to the job coach about the skills and/or behaviours that the young person still needs to develop.